24/7 phone support 'I was very fragile emotionally. My best friend called the Sands support line and they talked to her about how she could support me.' – Jenny 1300 072 637 We know intense feelings of grief can surface when you least expect them. That’s why we have volunteer parent supporters ready to take your phone call at any time of the day or night. No matter when you call, you’ll be connected to a Sands volunteer who can offer you confidential, non-judgemental and compassionate support from the perspective of someone who understands what you’re going through. Every person on our phone line has themselves experienced the loss of a pregnancy or baby. You don’t need to know what you’re going to say before you call, and you don’t need to wait until you feel more ‘together’. The person answering your call will give you all the time, space and support you need to find your voice. Who can call the bereavement support line? Parents Grandparents Friends and family What kind of support can you offer me? We can: Listen to your story Help you find ways to cope with grief Help you navigate the anxiety of a subsequent pregnancy Give you information on other Sands support services Give you guidance on how to support a friend or family member